Design Sprint Agency for Banks • Windmill

Design sprint agency for Banking clients

Uncover new opportunities, elevate your user experience, and fix product problems in a few short weeks.

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Digital transformation projects begin with a Design sprint

Banks that fail to digitize face being left behind. A Design Sprint allows a bank to act nimbly, framing problems, testing ideas, and getting answers to key questions—in just ten working days. A “greatest hits” of business strategy, innovation, behavioral science, and Design Thinking, Design Sprint is a battle-tested process that any team can use.

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    Kick-start your digital transformation

    Take the first steps on your digital transformation journey and deliver the banking services your customers need.

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    High user engagement

    Windmill’s UX teams are experts in designing satisfying digital banking experiences, allowing users—and your business—to achieve their goals faster.

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    De-risk decision-making

    Get reliable data to inform product decisions and choose a direction with confidence.

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What you need to know about working with a Design sprint agency

With hundreds of design sprints in the bank, you will be working with experts in unlocking your team’s creativity and arriving at the most business-ready, viable ideas. With your busy schedule in mind, Windmill has optimized the process to minimize decision-maker workshop participation time while maximizing results.

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How does it work?

  • Prior to the workshops, Windmill conduct preliminary research to establish the scope of the Sprint.
  • Windmill Design Sprint takes place across 10 days in total.
  • Client involvement is 4 days
  • Decision-maker participation is 2 days
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We’ve run over 300 design sprints

Digitizing exclusive client servicing in private banking
Digitizing exclusive client servicing in private banking

The Swiss private bank selected Windmill as a design partner to provide a ‘Mind-blowing, emotionally engaging, delightful, easy to use, and innovative’ experience (UX) and design for the mobile e-banking solution.

We reimagined the app to create a seamless, intuitive digital experience that aligned with the expectations of high-net-worth clients. We identified key pain points and developed a user-focused interface offering personalized financial insights, tailored recommendations, and secure access to exclusive banking services.

The resulting mobile app delivers customers a comprehensive wealth overview, insights, and management tools, along with personalized advisory services to help them achieve their investment goals.

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Simplifying KYC for a crypto trading application 
Simplifying KYC for a crypto trading application

The European private bank implemented a cryptocurrency strategy, with a need for a brand new digital KYC and app onboarding experience to ensure compliance and security for a new generation of investors.

We developed a seamless onboarding process that balances security with simplicity, ensuring compliance with stringent crypto regulations.

Our team integrated robust AML/KYC and ID verification solutions, enabling automated checks while giving back-office staff the flexibility to manage alerts. Through iterative testing with interactive prototypes, we designed and implemented a user-friendly, secure KYC journey that meets both regulatory standards and user expectations.

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Transforming loan acceptance predictions using AI
Transforming loan acceptance predictions using AI

Our client wanted to remove the risk associated with the dependency on the human expertise, and the inefficiencies and complexities related to this.

Windmill team utilized our AI Discovery process to analyze the problem space and data landscape, identifying a theoretical solution to be tested via a Proof of Concept.

Subsequently, we developed a supervised learning AI model using Keras and trained it on 80% of the synthetic data, testing on the remaining 20%. The final comparison was made between the manual and AI-generated probabilities.

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