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Agentic AI Pipeline for KYC & Onboarding

1PLTFRM, a full lifecycle platform for alternative investments, partnered with Windmill to revolutionize KYC onboarding using Agentic AI. The result: a smarter, faster, and more compliant profile creation experience.

The KYC profile review screen with a mismatch alert open

Project details and story

Industry
Finance
Solution
  • Agentic AI Discovery Sprint
  • Agentic AI Pipeline Architecture
  • Proof-of-Concept (PoC) Build
  • AI Agent Engineering
  • DevSecOps & Deployment
  • Integration Engineering
  • Human-Centered UX / UI Design
Year
2025

Challenges

The onboarding/KYC process was time-consuming and manual, especially across jurisdictions with diverse document types and investor profiles. Manual investor onboarding slowed fund subscriptions, created compliance risks, and burdened ops teams with fragmented KYC data.

Approach

To reimagine KYC as an agentic AI-powered experience, we mapped the advisor's end-to-end workflow — from document collection to final review — and identified opportunities where LLMs and intelligent agents could reduce manual effort while improving data quality and user trust. The goal wasn't just automation, but augmentation: building a system that helps advisors complete profiles faster, while retaining control and full transparency throughout the process.

How it works

Agent pipeline

  1. Human checkpoint

    Upload docs in a click

    Drop investor’s IDs, forms, and PDFs into the platform — no formatting needed.

    Tax documents and proof of identity dragged onto the upload area

  2. AI agent

    Let the Agent take over

    KYC Concierge extracts the data and prefills the forms.

    KYC Concierge filling general information and registered address, with authorized signatories in progress

  3. Human checkpoint

    Review & finalise

    Receive a completed KYC file with prompts for any final inputs.

    A completed profile for Global Ventures LLC, 92% prefilled

Solution

We built a modular Agentic AI pipeline that transforms KYC onboarding into a faster, more intelligent experience. Advisors upload documents, and the system automatically extracts key data, maps it to the correct fields, flags issues, and adapts the flow based on profile context — all while maintaining a clear audit trail.
The source and confidence pop-up on an AI-filled field

  • Multi-Document Upload with Progress Tracking

    Multi-doc progress indicator with audit status (e.g., "OCR complete", "Fields extracted", "Classifying") with a bulk upload feature.

  • AI-Powered Suggestions

    The system pre-fills form fields using LLM-generated values from uploaded documents such as passports, utility bills, and tax forms — helping advisors move faster with fewer errors.

  • Smart Conflict & Risk Detection

    Real-time alerts identify inconsistencies, missing data, or red flags. Advisors remain in control and can override or validate AI-suggested inputs field by field.

Impact

With the Agentic AI KYC system, 1PLTFRM cut onboarding time by 90%, minimized manual rework, and improved advisor confidence in the quality and completeness of submitted profiles.

The modular architecture scales with growing compliance needs and supports complex investor structures — all while keeping the experience intuitive and efficient.

  • 90%

    Reduction in KYC form completion time

  • 85%

    Auto-filled KYC Form Fields

KYC Concierge analysing uploaded documents, with a status on each file and a re-upload alert

We're not just automating KYC — we're rethinking it. This agentic AI flow sets a new bar for onboarding in private markets.

Isidro Fernandez

Co-founder & Chief Executive Officer, 1PLTFRM

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